FAQ

Have questions about our prints? Explore our FAQ page to learn about our printing paper, process, and shipping policies. 

What sizes are your prints?

Most of our prints are available in twelve sizes;

- A3 11.7" x 16.5" 
- 11 x 14 inches
- 10 x 10 inches
- A4 - 8.3" x 11.7"
- 8 x 10 inches
- 8 x 8 inches
- 7 x 7 inches
- A5 - 5.8" x 8.3"
- A6 - 4.1" x 5.8"
- 5 x 7 inches
- 5 x 5 inches
- US Letter 8.5" x 11"

How are your prints created?

We will print your prints on the highest quality premium 265gsm satin paper, using high quality inks which will give your prints a beautiful and long lasting finish.

Please be aware that the print colours may appear slightly different when printed to what you see on your screen. 

Also, please be very careful when handling the prints once received.

How are your prints posted?

All of our prints are packaged in a protective sleeve, wrapped in tissue paper. Two pieces of sturdy card are also added for extra protection. Your prints are then placed in a hard backed 'do not bend' envelope. 

Do you post overseas?

Yes we do.

Overseas shipments may incur customs fees dependent on the country. Unfortunately we can’t predict or take responsibility  for any customs fees that may be applied. 

What type of postage do you use?

All of our orders are sent out 1st class by Royal Mail. All orders above £40 get sent out Royal Mail tracked and tracking information will be provided to you.

All overseas orders are sent out tracked by Royal Mail and tracking information will be provided to you. 

What are the shipping costs?

Within the UK - £1.50

Europe - £6.99
USA, Australia & New Zealand - £10.99

What if there is an issue with my print?

Firstly, sorry there was an issue.

Please contact us within 7 days of receipt, once we’ve received the returned print we can then process the refund for you.

Do you create custom prints?

We do, we’d love to hear from you so please get in touch and let's talk!

Do you sell gift cards?

Not at the present time but it's something we are looking into for the future.

Anything else you need to know?

Then please just WhatsApp us from our website.