FAQ

How are your prints created?

We will print your prints on the highest quality premium archival fine art acid free paper, using high quality inks which will give your prints a beautiful and long lasting finish. You can expect a longevity of at least 80 years following normal indoor display conditions.

Please be aware that the print colours may appear slightly different when printed to what you see on your screen. 

Also, please be very careful when handling the prints once received.

Processing Orders

We print to order and aim to despatch your order within 72 hours. 

How are your prints posted?

All of our prints are packaged in a protective sleeve, wrapped in tissue paper. Your prints are then placed in a hard backed 'do not bend' envelope. Extra corrugated card is added inside the envelope for extra protection. Larger prints are shipped in cardboard packing tubes.

Do you post overseas?

Yes we do.

Overseas shipments may incur customs fees dependent on the country. Unfortunately we can’t predict or take responsibility for any customs fees that may be applied. 

What if there is an issue with my print?

Firstly, sorry there was an issue.

Please contact us within 7 days of receipt, once we’ve received the returned print we can then process the refund for you.

Do you create custom prints?

We do, we’d love to hear from you so please get in touch and let's talk!

Anything else you need to know?

Then please just email us at info@bellaandwolf.com